0) Please make a backup of your installation disks. Also backup important catalogs before performing any major changes.
1) Minimum system configuration: System 6.0 (6.0.5 or higher recommended) and 2MB RAM is required. Search requires at a least 1MB partition under MultiFinder, more if you are planning to preview or catalog large color images. A hard disk is highly recommended.
2) Previewing color EPSF files created with Adobe Illustrator: Color EPSF files saved by Adobe Illustrator ('88 or 3.0) will not display on some systems when in 24-bit or 32-bit video mode. In addition, these images will not display at any depth if the dither option is on. Adobe is aware of this problem.
3) Cropping copied EPSF images in Microsoft Word: EPSF images which have been placed on the clipboard by Search then pasted into another application (like Microsoft Word) cannot be cropped. The image will appear cropped on the screen but when you print it out it will be scaled instead of cropped. (This is also true for EPSF images copied from within Adobe Illustrator.) Optionally, you can hold down the control key while performing a copy. This will enable cropping while printing to a LaserWriter. It may not work on PostScript clone printers.
4) Extended delay during program launch: If you exit Search in an abnormal fashion (like pressing the reset switch, or, my personal favorite, your daughter turning off the powerstrip under your desk) while a catalog is open you will notice a delay (possibly lasting several seconds) the next time you launch Search. The delay is due to Search verifying the catalog's integrity before proceeding. To do this, Search creates and maintains a Search™ Recovery File in the System folder whenever a catalog is open. Unless the affected catalog is huge, the delay should be tolerably short. However, there is one condition that necessitates discarding the Search™ Recovery File in order for Search to function. If Search can't locate the catalog that was open when it was aborted then Search will hang while waiting for the file to become available. If you can't access the catalog then you'll have to throw the recovery file away before launching Search.
5) Extended delay during program use: If Search is being used in a multi-user environment and one of the users exits in an abnormal fashion (like your boss tripping over your power cord), the other Search users will appear to have ‘hung’ (they won't be able to do anything with the keyboard or the mouse). No, they haven't crashed, too; Search is just reorienting itself and will return to normal in about a minute.
6) If you have problems previewing large TIFF or RIFF images while running under MultiFinder try increasing the memory allocation for the Search application. Search does not have its own virtual memory system. It is possible to create files that are just too big for Search to handle regardless of how much memory you have.
7) Program aborts or hangs while cataloging images (bad PICT): If Search fails while cataloging a particular image, it may be due to a corrupted PICT resource. Try saving the image file again to correct the problem.
8) Files Search cannot read: Certain TIFF files - JPEG Compressed; Fax - Group III, IV; 6-bit grayscale. If you encounter any file that Search supports but cannot read, please contact Technical Support or mail a floppy disk with the file(s) and an explanation describing the application that created the file and any problems to: Automated Printing Technologies, 211 S. Kingsley St., Anaheim, CA 92806. We'll get right on it.
When all else fails…) Technical support for Multi-Ad Search is available both in person (voice) and online. Call toll-free to our Search technical support line, Monday through Friday, 8:00 am to 11:00 pm, Central time: 1-800-228-9151. Send questions and comments any time to our Search support staff at our MacNET address: MultiAdTech.
